STORE POLICY

 

Customer Care


Whether it's a jewellery order, a sculptural piece, casting commission or TV or Film booking. Our priority is to keep you informed, updated and provide you with the best design for your budget. We will carefully work with you and talk you through the different options available and ensure you get the perfect commission from us.

 


Privacy & Safety

Safety at our studio is a number one priority and we are fully insured and professionally trained in the trade of Life Casting from the London College of Fashion. Ami who undertakes all the life casting sessions, is a female life caster with over 12 years casting experience for Film, TV, Fashion, Artists and Individuals of all ages. We can work with you if you have any health or physical health concerns prior to booking and during your casting session. 

 

You are welcome to take photos of the casting process however we will not share any images of the casting without your signed permission. We work regularly with celebrities and will be happy to sign an NDA where necessary. 
 

Accessibility

The studio regrettably is not wheelchair accessible, there is a step up into the studio entrance and then back down into the main studio, the wash facilities and toilet are also located on the first floor. We can hire a BSL interpreter if needed for your appointment and will work with you at your home or at the studio to help you get the best casting.

Payment Methods

Credit / Debit Cards  - PAYPAL - Cash