STORE POLICY
Customer Care
Whether it's a jewellery order, a sculptural piece, casting commission or TV or Film booking. Our priority is to keep you informed, updated and provide you with the best design for your budget. We will carefully work with you and talk you through the different options available and ensure you get the perfect commission from us. You will be updated regularly with photos, design details to sign off and agree. We will happily sign an NDA where necessary and ensure you provide a personal and quality service from start to finish.
Privacy & Safety
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Safety at our studio is a number one priority and we are fully insured and professionally trained in the trade of Life Casting from the London College of Fashion. Ami who undertakes all the life casting sessions, is a female life caster with over 12 years casting experience for Film, TV, Fashion, Artists and Individuals of all ages. We can work with you if you have any health or physical health concerns prior to booking and during your casting session.
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Aside from pouring and melting the Foundry Bronze which is done with an expert local Foundry with good discretion who we have worked with for nearly 10 years. Everything is created in house meaning we have complete control over projects to ensure a timely finish and that your data, moulds, pictures and process is secure.
You are welcome to take photos of the casting process however we will not share any images of the casting without your signed permission. We work regularly with celebrities and will be happy to sign an NDA where necessary or work with you to release images on the run up to the release of your product, show or feature.
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Accessibility
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The casting studio and workshop is fully wheel chair accessible with access to toilets and sink facilities. We will be happy to work with you around any extra needs you may have during your appointment. If you would like to discuss this in private with Ami, feel free to email her at info@angelcasts.co.uk
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Payment Methods
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Credit / Debit Cards - Paypal - Cash - Klarna - Over the phone
We can also set up payment plans with no extra charges so you can pay a set amount on any given day of your choice to help stagger the cost as your piece is created.