Coronavirus & Angelcasts
Updated 30th July 2020
Our Manchester Studio is now open for appointments however we will be only offering a limited number of 2 - 3 appointments each week to ensure the studio can be thoroughly sanitised and well ventilated. We understand a lot of our clients are potentially more at risk of Covid19 and will be placing strict measures to minimise the time in the studio and keep you safe through out the process of your casting. As such our new policies and practise are outlined below.
Unfortunately we will be waiting to review our London Studio opening from Sept/Oct. If you require a casting and you can't make it to the Manchester Studio we have a variety of DIY Mould Kits to help you capture your special moment which helped so many during Lockdown.
Appointment Bookings & Process:
When booking in with us we will require a deposit of £50 to secure your appointment which is fully refundable up to 48 hours before your appointment time. If at any point you feel unwell on the day, please do let us know and if we become unwell we will refund you in full. We will be asking all clients to come into the studio with a face mask, or we can provide one if necessary. We will also provide a face shield for you during your casting session.
To keep the risk of exposure at a minimum we would ask to design with you virtually by zoom, email, whatsapp prior to your appointment to outline the position of your cast and material choice. Final colours can be shown at your physical appointment so you don't have to decide on everything prior but by consolidating the design of your piece before ensures you can be cast, quickly, safely and minimise any transmission risk to a bare minimum. Some life castings require a close contact face to face time for up to 20 - 30 minutes so it is important to reduce the time in the studio.
There will be plenty of hand sanitiser and the studio will be fully sanitised before and after each appointment of which only 1 - 2 per week will be available, we will keep a third spare for any emergency memorial requests.
We are unfortunately unable to offer an home visits currently and would ask if you are coming to the studio to only come with the people necessary for the casting to take place so that social distancing can be adhered to as much as .
Delivery times are taking a little bit longer, due to a slight backlog we have of other works over lockdown however we are soon catching up and from September we will be running as efficiently as the new normal can be.